At NeckDress Era, we deliver stylish women’s fashion across Ghana and worldwide.
1. Domestic Shipping (Within Ghana)
- Orders processed within 1–2 business days
- Standard delivery: 2–5 business days
- Shipping fees calculated at checkout
2. International Shipping
- We ship worldwide
- Charges calculated at checkout (based on destination & order size)
- Customs & duties: May apply depending on your country (not included in product prices)
- Delivery times vary by location & customs clearance
3. Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking details.
4. Return Policy
We want you to love every NeckDress Era purchase. If not, you may return eligible items:
- Returns accepted within 7 days of delivery
- Items must be unworn, unwashed, and with original tags intact
- Final-sale & customized products are non-returnable
How to Return:
Email support@neckdress.com with your order number & reason. Our team will assist you.
- Return shipping costs: Customer’s responsibility (unless item is faulty/incorrect)
- Refunds: Processed within 7–10 business days after inspection
5. Need Help?
NeckDress.com – Ghana
support@neckdress.com